Straight answers.

It depends on our schedule and on dumpster availability in your area. Most jobs are scheduled within the week. We give you a real date before you commit to anything, and we won't promise one on a website.

Sometimes, not always. Ask and we'll tell you straight. It comes down to whether a crew is open and whether a dumpster can land that day.

A person looks at your job and sends a written quote. It lists room by room exactly what's being cleared, what's included, and what isn't. You approve it before anything moves.

Whatever is written in the scope section of your quote, line by line. If it isn't listed there, it isn't part of the job. That's the whole rule.

The crew stops and photographs it, and you get a written change with the new number before another item is moved. Nothing gets added to your bill without your approval.

You can, or we can coordinate one for you and put it on the quote — size, how many, who pays, where it sits, and what happens if it goes over weight.

No. Plenty of jobs run off a lockbox, a gate code, or a neighbor with a key. You get before photos, after photos, and a receipt either way.

Yes. General liability on every job, and a certificate of insurance goes out on request.

Hazardous waste, biohazard, chemicals, paint, asbestos, and construction debris. We also don't do single item pickup, moving, junk hauling, or any repair or restoration work.

Payment terms are written on your quote. A deposit is due on approval and the balance on completion. Business accounts can be approved for net 15 or net 30 once the agreement is signed.

The space is swept out as part of every cleanout. A deeper after-care clean, window wipe down, power wash or yard cleanup is an add-on and gets its own line on the quote.

We take requests 24 hours a day, 7 days a week. Send the form any time and a person reads it.

Let us know and we'll set a new date. No fee. We only ask for a heads-up before the crew is loaded and the dumpster is ordered.